Any questions? We are here to help you

Our goal is to take care of you too.

We encourage you to contact us if you have questions or problems. Contact our support staff by phone or e-mail or send us a request via the form below.

Reminder

We encourage you to contact us if you have questions or problems.

Contact our support staff by phone or e-mail or send us a request via the form below.

Trouble shooting

1. Have you read our FAQ?

For the most common application and measurement issues, we have collected the answers in one place, please visit our FAQ page. This is so that you will get a quick answer to your question.

2. Have you checked the application notes?

In our application notes, you will find answers, solutions, and tips for some specific measuring task that may arise. Here you will also find instructions on how to measure on some unusual X-ray machines and new measuring set-up.

3. Do you have the latest software?

It is always good to have the latest update for your instrument. This is because we continuously fix bugs and make improvements.

4. Contact your local distributor

Your local representative – our extension in the world – is an expert on RTI’s products and can help you to answer your questions and support you. This way you can get help in your time zone and in your own language.

Contact our support

David Gustafsson

Europe, Africa, South America, and rest of the World

RTI Group Headquarters (Mölndal, Sweden)

David Gustafsson, +46 31 746 36 28

Dr Larissa Oliviera

US and Canada

RTI Group North America (N J, USA)

Dr. Larissa Oliveira, +1-800-222-7537