Ensure accurate diagnostics and minimize radiation exposure with RTI Calibration & Service. X-ray quality assurance (QA) enhances diagnostic image quality, prevents repeated procedures, and extends the life of medical imaging equipment while supporting predictive maintenance. Our global calibration labs provide reliable, traceable services by trained RTI personnel. As the only non-invasive X-ray QA test equipment manufacturer with ISO 17025 accreditation for all products, RTI Calibration & Service guarantees top-quality calibrations.
For calibration and service inquiries:
We recommend a two-year calibration cycle, with a three-day Express Service option (available with pre-booking) for faster turnaround.
RTI Service brochure
As an accredited lab, RTI undergoes regular third-party reviews to ensure we maintain the highest calibration standards. This guarantees that our processes are impartial, consistent, and based on internationally accepted standards.
When we calibrate your meter, we also apply the latest updates for new X-ray equipment, maximizing the value of your investment.
You’ll receive a reminder two months before your RTI product is due for calibration, allowing you to plan ahead.
Certifications & Approvals
Please contact your local distributor to fill out the Service Form and to receive instructions on how to ship your service order.
RTI Group Headquarters
Flöjelbergsgatan 8C
431 37 Mölndal, SWEDEN
service@rtigroup.com
Please send the completed service form to RTI Group North America to request Return Authorization and receive instructions to send in your unit for service.
RTI Group North America
33 Jacksonville Road, Bldg. 1
Towaco, NJ 07082, USA
returns.us@rtigroup.com
Download our Upgrade form and contact your local distributor to receive instructions on how to ship your service order.
Piranha Upgrade formMake sure to stay updated and download the latest releases of our X-ray software, Ocean Next, to benefit from the newest updates. Ocean Next offers exciting new features and significant improvements, including a more efficient workflow with faster response times, enhanced product support, and new digital services.
Download Ocean Next
Welcome to myRTI, our customer platform where you can access your Ocean exposure logs, receive product news, software updates, calibration reminders, and more. You can also add myBox, to get automatic data backup of your Ocean Next database, seamless data sharing between colleagues, and the ability to run Ocean across multiple devices with a synchronized database.
Create your free myRTI account
The RTI conditional Extended Warranty program for the Piranha and Cobia solutions gives you up to a ten-year warranty. Each meter comes with a two-year warranty. By joining the Extended Warranty Program, you can increase your warranty for two years at a time – up to ten years.
How to order an RTI Extended Warranty
