Our calibration laboratories are designed to serve users of RTI solutions around the globe with a traceable, reliable, and convenient service. All services are performed by specially-trained RTI personnel, and our calibrations are carried out with true adjustments and are traceable to international standards.
We are the only non-invasive X-ray QA test equipment manufacturer that includes all products in its ISO 17025 accreditation scope.
Due to the high reliability of RTI products, we recommend a two-year calibration cycle. Together with the short turnaround time, this gives you high accessibility to your instrument. To even further decrease the turnaround time, we offer a three-day Express Service. Please note: this is only available for pre-booked calibration service.
RTI Service brochure
Your local RTI distributor will help you with all administration regarding your service order.Find your distributor
Please contact your local distributor to fill out the Service Form and to receive instructions on how to ship your service order.
RTI Group Headquarters
431 37 Mölndal, SWEDEN
Please send the completed service form to RTI Group North America to request Return Authorization and receive instructions to send in your unit for service.
RTI Group North America
33 Jacksonville Road, Bldg. 1
Towaco, NJ 07082, USA
The Ocean Next™ software v.2.0 includes several new features such as a Message panel for news and more visible calibration reminders, auto-start first test in sessions, improved auto-fill site functionality, new CT and Mammo calibrations, and new export PDF functionality.Discover Ocean Next™ software
We have launched our customer platform, myRTI, where you will find your Ocean exposure logs, news about products, software releases, get calibration reminders for your meters, and much more!Create your free myRTI account
The RTI conditional Extended Warranty program for the Piranha and Cobia solutions gives you up to a ten-year warranty. Each meter comes with a two-year warranty. By joining the Extended Warranty Program, you can increase your warranty for two years at a time – up to ten years.How to order an RTI Extended Warranty