Any questions?

Wherever you are, we encourage you to contact us if you have questions or need support. Let's work together.

RTI Group Headquarters: +46 (0) 31 746 36 28

RTI Group North America: +1 800-222-7537

Contact our Support
FAQ

Contact our support

RTI Group Headquarters

Support for Europe, Africa, South America, and the Rest of the World

E-mail:  support@rtigroup.com
Telephone: +46 (0) 31 746 36 28

RTI Group North America

Support for the USA & Canada

E-mail: support.us@rtigroup.com
Telephone: +1 800-222-7537

Trouble shooting

1. Have you read our FAQ?

For the most common application and measurement issues, we have collected the answers in one place, please visit our FAQ page. This is so that you will get a quick answer to your question.

2. Have you checked the application notes?

In our application notes, you will find answers, solutions, and tips for some specific measuring tasks that may arise. Here you will also find instructions on how to measure on some unusual X-ray machines and a new measuring setup.

3. Do you have the latest software?

It is always good to have the latest update for your instrument. This is because we continuously fix bugs and make improvements.

4. Contact your local distributor

Your local representative – our extension in the world – is an expert on RTI’s products and can help you to answer your questions and support you. This way you can get help in your time zone and in your own language.