How to order calibration, upgrade, and repair
For all countries except the USA and Canada:
Please contact your local distributor to fill out the Service Form, below, and get instructions on how to ship your service order:
For full use of the PDF form, please use Adobe Acrobat Reader.
The updated Service Price List can be found on the RTI Distributor Portal.
Remember to pre-book your system through service@rtigroup.com to guarantee the minimum turnaround time!
RTI Group Headquarters
Flöjelbergsgatan 8C
431 37 Mölndal, SWEDEN
E-mail: service@rtigroup.com
For the USA and Canada:
Please fill out the service document below:
For full use of the PDF form, please use Adobe Acrobat Reader.
Please send the completed service checklist to RTI Group North America to request for Return Authorization and instructions on sending in your unit for service.
RTI Group North America
33 Jacksonville Road, Building 1
Towaco, NJ 07082, USA
E-mail: service.us@rtigroup.com
Please note

RTI does not offer any in-house calibration of the RTI Survey Meter.
Calibration, adjustment, and service of the Meter are available at a number of sites around the world through our partners.
For calibration or repair of your RTI Survey Meter, please contact any of the sites listed below.
Also, for price information and delivery status, please contact the independent RTI partner you decide to use.
Before shipping, please contact the service center for price information and delivery information. Service levels may differ between different sites.
Europe
IMEC ApS
Erhversparken 7
DK-4621 Gadstrup, DENMARK
Phone: +45 46 40 78 85
Fax: +45 46 31 01 52
E-mail: info.imec@powerstow.com
Web: www.imec.dk
USA
Ludlum Measurements, Inc.
Attn: Repair and Calibration
501 Oak Street Sweetwater
Texas 79556, USA
Voice: (325) 235-5494
Fax: (325) 235-4672
E-mail: repair@ludlums.com
Instructions and return forms available at www.ludlums.com