Reduce Downtime with labs in the USA and Sweden
Ensure accurate diagnostics and minimize radiation exposure with RTI Calibration & Service. X-ray quality assurance (QA) improves image quality, prevents repeated procedures, and supports predictive maintenance while extending the lifetime of your imaging equipment. RTI Calibration & Service provides fast, reliable, and fully traceable calibrations through our laboratories in Sweden and the United States. All services are performed by specially trained RTI personnel, with true adjustments traceable to international standards.
Having a reliable partner with a fast TaT for calibration and service means less downtime, improved planning, and a more efficient clinical workflow. A three-day Express Service option is available with pre-booking.
As the only non-invasive X-ray QA test equipment manufacturer with ISO 17025 accreditation for all RTI products, we guarantee precision and reliability you can trust.
We recommend a two-year calibration cycle.
For calibration and service inquiries:
RTI Service brochure
As an accredited lab, RTI undergoes regular third-party reviews to ensure we maintain the highest calibration standards. This guarantees that our processes are impartial, consistent, and based on internationally accepted standards.
When we calibrate your meter, we also apply the latest updates for new X-ray equipment, maximizing the value of your investment.
You’ll receive a reminder two months before your RTI product is due for calibration, allowing you to plan ahead.
Certifications & Approvals
Please contact your local distributor to fill out the Service Form and to receive instructions on how to ship your service order.
RTI Group Headquarters
Flöjelbergsgatan 8C
431 37 Mölndal, SWEDEN
service@rtigroup.com
Please send the completed service form to RTI Group North America to request Return Authorization and receive instructions to send in your unit for service.
RTI Group North America
33 Jacksonville Road, Bldg. 1
Towaco, NJ 07082, USA
returns.us@rtigroup.com
Download our Upgrade form and contact your local distributor to receive instructions on how to ship your service order.
Piranha Upgrade formMake sure to stay updated and download the latest releases of our X-ray software, Ocean Next, to benefit from the newest updates. Ocean Next offers exciting new features and significant improvements, including a more efficient workflow with faster response times, enhanced product support, and new digital services.
Download Ocean Next
Welcome to myRTI, our customer platform where you can access your Ocean exposure logs, receive product news, software updates, calibration reminders, and more. Connected to our cloud, you can also get automatic data backup of your Ocean Next database, seamless data sharing between colleagues, and the ability to run Ocean across multiple devices with a synchronized database.
Create your free myRTI account
The RTI conditional Extended Warranty program for the Piranha and Cobia solutions gives you up to a ten-year warranty. Each meter comes with a two-year warranty. By joining the Extended Warranty Program, you can increase your warranty for two years at a time – up to ten years.
How to order an RTI Extended Warranty
